Return & Shipping Policy

Little Harts Return Policy

At Little Harts, we take great care in crafting timeless, high-quality pieces for your little ones. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange.

Returns & Exchanges

• We accept returns for store credit only within 14 days of receiving your order.
• Items must be unworn, unwashed, and in their original packaging with tags attached.
• Personalized or monogrammed items are final sale and cannot be returned or exchanged.
• Sale items, seasonal/holiday collections, and gift cards are also final sale.
• Exchanges are subject to item availability. If the desired item is unavailable, store credit will be issued.

How to Initiate a Return

1. Email hello@shoplittleharts.com with your order number and reason for return.
2. Once approved, you will receive return instructions.
3. Customers are responsible for return shipping costs. We recommend using a trackable shipping method.
4. Once received and inspected, store credit will be issued within 7 business days.

Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us at hello@shoplittleharts.com within 4 days of delivery with photos of the issue, and we will make it right.

Thank you for shopping with Little Harts—we appreciate your support and look forward to dressing your little ones in timeless charm!

 

Little Harts Shipping Policy

At Little Harts, we are committed to delivering your order with care and efficiency so your little one can enjoy their timeless pieces as soon as possible. Below are our shipping details, processing times, and policies to ensure a smooth shopping experience.

Processing & Shipping Times

• Orders are processed within 5 business days (excluding weekends and holidays).
• Standard shipping typically takes 7 business days after processing.
• Expedited shipping options are available at checkout for faster delivery.
• You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates

• Standard shipping rates are calculated at checkout based on your location and selected shipping method.
• Free shipping may be available on orders over $75 (if applicable).

Personalized & Pre-Order Items

• Monogrammed and custom items require an additional processing time of 14 business days before shipping.
• Pre-order items will ship according to the estimated timeline provided in the product description.

Lost, Delayed, or Stolen Packages

• Little Harts is not responsible for delays caused by carriers, weather conditions, or unforeseen circumstances.
• If your package is lost or stolen, please file a claim with the carrier. We will do our best to assist you, but we cannot replace lost packages.
• Please ensure your shipping address is accurate at checkout, as we cannot make changes once an order has been placed.

For any questions regarding shipping, please contact us at hello@shoplittleharts.com.

Thank you for shopping with Little Harts—we can't wait for your little one to enjoy their special pieces!